Crew Resource Management: 18 hours training with a minimum of 12 hours in class. Consult the «Crew Resource Management» programme.
INSTRUCTOR: 21h (including 7 hours through E-learning) Consult the “Internal Instructor – Trainer” training programme;
Presentation of a CRM module either simulated or in front of a real training CRM session. The checklist in Table 1 provides guidance on the assessment of a crew CRM trainer. If a CRM trainer is competent in his/her role, the response to the questions in Table 1 should be ‘yes’. When answering the questions in Table 1, justifications and examples related to the responses given should be provided.
CRM Flight Crew: Day 1 et 2
CRM Cabin Crew: Day 1 et 2
Pedagogy: Day 3 et 4
Le CRM trainer assessment checklist
Did the CRM trainer demonstrate the knowledge required for the role?
Did the CRM trainer support CRM concepts?
Did the CRM trainer encourage trainees to participate, share their experiences and self analyse?
Did the CRM trainer identify and respond to the trainees’ needs relative to Expertise/experience?
Did the CRM trainer show how CRM is integrated in technical training?
Did the CRM trainer incorporate company CRM standards when appropriate?
Did the CRM trainer identify and discuss the non-technical reasons involved in accidents, incidents and events included in case studies?
Did the CRM trainer regularly check for understanding and resolve ambiguities?
Did the CRM trainer demonstrate effective instruction and facilitation skills?
Additional: Trainer assessment in real situation. In front of real class : + Minimum 2 hours (As per Operator Mannex)
Option: Training kit on touchpad which includes the lesson plan, one E-learning access, and course support: EBT tests, videos, trainee booklet...